ISO 9001: Defining Excellence in Quality Management
ISO 9001 is the premier global standard for quality management systems, developed by the International Organisation for Standardisation (ISO). It guides organisations in establishing a systematic approach to ensure consistent quality in their services and products for customers.
“The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations.”
Certification Centered on Customer Satisfaction
At QTS, customer satisfaction drives our quality management efforts, aligning with our fundamental values to always deliver maximum value to our trade customers. Our commitment to excellence is demonstrated through:
- Enhanced service quality
- Minimised delays from inaccuracies or defects
- Assurance of consistently dependable, purpose-fit solutions
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